Are we seeing the emergence of the Chief Resilience Officer???
- Stuart Savill
- Feb 1, 2024
- 3 min read

The Rise of the Chief Resilience Officer: Building Fortitude in an Uncertain World
The modern business landscape is characterized by an ever-increasing number of uncertainties and threats. From cyberattacks and natural disasters to economic downturns and geopolitical shifts, organizations face a complex web of interconnected vulnerabilities that can disrupt operations, erode competitiveness, and damage reputations. In response to this heightened need for preparedness and adaptability, a new breed of leader is emerging: the Chief Resilience Officer (CResO).
This article looks to to just think about what the role of a resilience officer maybe - and is probably the first in a set of ideas / ideation that are just popping into my head... Not saying this is all 'bang-on and right' - but might drive some food for thought?? please do comment back your views and ideas....
The Evolving Risk Landscape:
Our globalized, interconnected world presents a multitude of challenges, demanding proactive and holistic approaches to risk management. Traditional, siloed approaches are no longer sufficient. Organizations need to move beyond static risk identification and mitigation towards building dynamic capabilities that enable them to anticipate, absorb, adapt, and recover from disruptive events.
Enter the CRO: The CRO operates as a strategic leader responsible for developing and implementing enterprise-wide resilience strategies. Their primary focus is on building organizational immunity to a broad spectrum of threats, ensuring business continuity and minimizing disruptions. Responsibilities typically include:
Assessing vulnerabilities: Identifying and evaluating potential risks across all facets of the organization.
Developing resilience plans: Creating comprehensive strategies to prepare for, respond to, and recover from disruptive events.
Building cross-functional collaboration: Fostering communication and coordination among diverse departments to ensure a unified response.
Bridging: With the risk world, operational world, people world & technology world (Incl. Security) all colliding in business deliveryables & all playing a part in a resilience - there is massive focus in bridging all of these areas to drive resilient outcomes
Investing in resilience-building measures: Implementing tools, technologies, and processes to strengthen the organization's ability to bounce back.
Measuring and monitoring progress: Tracking the effectiveness of resilience initiatives and adapting strategies as needed.
Benefits of a CRO:
The introduction of a CRO role can offer significant advantages for organizations, including:
Enhanced preparedness: Proactive planning and mitigation strategies minimize the impact of disruptions.
Improved operational efficiency: Streamlined response protocols ensure faster recovery times.
Reduced costs: Early detection and prevention of disruptions lead to lower financial losses.
Stronger stakeholder confidence: Investors and customers value organizations that prioritize resilience.
Being fit-for-purpose: Building resilience is no longer a differeation - its a mandated "cost of doing business", the differentation tho is that it may attract clients and business in a volatile market - when others are seen to be struggling to cope.
The Future of Resilience:
As the world continues to grapple with increasing complexity, changing / emerging regulation and uncertainty, the role of the CRO is poised for continued growth. Organizations recognize the critical need for proactive resilience strategies, and the CRO provides a dedicated leadership focus on achieving this objective. By anticipating threats, building robust plans, and fostering a culture of preparedness, CROs can ensure their organizations not only survive turbulent times but thrive in the face of adversity.
Additional Considerations:
The specific responsibilities and reporting structure of a CRO will vary depending on the size, industry, and risk profile of the organization.
Effective CROs possess a blend of leadership skills, risk management expertise, and strategic thinking capabilities.
Successful implementation of a resilience program requires buy-in from all levels of the organization, from leadership to individual employees.
By embracing the role of the CRO and prioritizing resilience building, organizations can navigate the challenges of the future with greater confidence and emerge stronger in the face of disruption.
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